How Hebbia increases sales capacity by 10% with Superhuman
Hebbia reps rely on Superhuman to respond faster to massive inbound demand, increase the number of deals they work at once, and close deals faster.
How Hebbia increases sales capacity by 10% with Superhuman
Hebbia reps rely on Superhuman to respond faster to massive inbound demand, increase the number of deals they work at once, and close deals faster.
How Hebbia increases sales capacity by 10% with Superhuman
Hebbia reps rely on Superhuman to respond faster to massive inbound demand, increase the number of deals they work at once, and close deals faster.
How Hebbia increases sales capacity by 10% with Superhuman
Hebbia reps rely on Superhuman to respond faster to massive inbound demand, increase the number of deals they work at once, and close deals faster.
Superhuman impact
4.6x
increase in response rate
10%
greater sales capacity
Superhuman impact
4.6x
increase in response rate
10%
greater sales capacity
Superhuman impact
4.6x
increase in response rate
10%
greater sales capacity
Superhuman impact
4.6x
increase in response rate
10%
greater sales capacity
The Challenge
With a high volume of inbound enterprise leads, Hebbia faced missing out on millions in revenue by not keeping up with demand. Hiring alone wasn't going to cut it.
The Solution
Superhuman helps Hebbia reps respond faster to inbound leads, while working 10% more deals each month and maintaining their win, renewal, and upsell rates.
The Challenge
With a high volume of inbound enterprise leads, Hebbia faced missing out on millions in revenue by not keeping up with demand. Hiring alone wasn't going to cut it.
The Solution
Superhuman helps Hebbia reps respond faster to inbound leads, while working 10% more deals each month and maintaining their win, renewal, and upsell rates.
The Challenge
With a high volume of inbound enterprise leads, Hebbia faced missing out on millions in revenue by not keeping up with demand. Hiring alone wasn't going to cut it.
The Solution
Superhuman helps Hebbia reps respond faster to inbound leads, while working 10% more deals each month and maintaining their win, renewal, and upsell rates.
The Challenge
With a high volume of inbound enterprise leads, Hebbia faced missing out on millions in revenue by not keeping up with demand. Hiring alone wasn't going to cut it.
The Solution
Superhuman helps Hebbia reps respond faster to inbound leads, while working 10% more deals each month and maintaining their win, renewal, and upsell rates.
Hebbia is an AI-powered productivity software that enhances workflows for knowledge workers. Hebbia first gained traction in the document-dense sectors of financial and legal services, and its broader application quickly became evident — drawing top-tier VC investment, a deluge of referrals, and massive inbound demand. Needless to say, their inboxes were overflowing.
"In sales, if you're not getting through your email, you're losing out on revenue," says Sergey Mann, Director of Revenue Operations at Hebbia. "This is crucial, especially for enterprise deals."
When demand surges, sales reps can feel stuck between a rock and a hard place — focus on getting leads into the pipeline and neglect their active deals, or work what's in front of them and let their top of funnel dry up. This scenario is particularly challenging for reps selling novel, enterprise-grade technology like Hebbia. The sales process is high-touch. Prospects demand trusted advisors, and reps need to multithread across complex organizations to guide champions from first connection all the way through to implementation.
Sergey knew that hiring alone wouldn't meet demand. Hiring can be unpredictable, and ramp time has increased to almost half a year. Hebbia reps would have to become more efficient in responding to leads, while also finding the capacity to maintain ownership across the sales cycle.
"Plenty of sales tools are about top of funnel; lead generation, prospecting," says Sergey. "But what about after that first interaction?"
Hebbia is an AI-powered productivity software that enhances workflows for knowledge workers. Hebbia first gained traction in the document-dense sectors of financial and legal services, and its broader application quickly became evident — drawing top-tier VC investment, a deluge of referrals, and massive inbound demand. Needless to say, their inboxes were overflowing.
"In sales, if you're not getting through your email, you're losing out on revenue," says Sergey Mann, Director of Revenue Operations at Hebbia. "This is crucial, especially for enterprise deals."
When demand surges, sales reps can feel stuck between a rock and a hard place — focus on getting leads into the pipeline and neglect their active deals, or work what's in front of them and let their top of funnel dry up. This scenario is particularly challenging for reps selling novel, enterprise-grade technology like Hebbia. The sales process is high-touch. Prospects demand trusted advisors, and reps need to multithread across complex organizations to guide champions from first connection all the way through to implementation.
Sergey knew that hiring alone wouldn't meet demand. Hiring can be unpredictable, and ramp time has increased to almost half a year. Hebbia reps would have to become more efficient in responding to leads, while also finding the capacity to maintain ownership across the sales cycle.
"Plenty of sales tools are about top of funnel; lead generation, prospecting," says Sergey. "But what about after that first interaction?"
Hebbia is an AI-powered productivity software that enhances workflows for knowledge workers. Hebbia first gained traction in the document-dense sectors of financial and legal services, and its broader application quickly became evident — drawing top-tier VC investment, a deluge of referrals, and massive inbound demand. Needless to say, their inboxes were overflowing.
"In sales, if you're not getting through your email, you're losing out on revenue," says Sergey Mann, Director of Revenue Operations at Hebbia. "This is crucial, especially for enterprise deals."
When demand surges, sales reps can feel stuck between a rock and a hard place — focus on getting leads into the pipeline and neglect their active deals, or work what's in front of them and let their top of funnel dry up. This scenario is particularly challenging for reps selling novel, enterprise-grade technology like Hebbia. The sales process is high-touch. Prospects demand trusted advisors, and reps need to multithread across complex organizations to guide champions from first connection all the way through to implementation.
Sergey knew that hiring alone wouldn't meet demand. Hiring can be unpredictable, and ramp time has increased to almost half a year. Hebbia reps would have to become more efficient in responding to leads, while also finding the capacity to maintain ownership across the sales cycle.
"Plenty of sales tools are about top of funnel; lead generation, prospecting," says Sergey. "But what about after that first interaction?"
Hebbia is an AI-powered productivity software that enhances workflows for knowledge workers. Hebbia first gained traction in the document-dense sectors of financial and legal services, and its broader application quickly became evident — drawing top-tier VC investment, a deluge of referrals, and massive inbound demand. Needless to say, their inboxes were overflowing.
"In sales, if you're not getting through your email, you're losing out on revenue," says Sergey Mann, Director of Revenue Operations at Hebbia. "This is crucial, especially for enterprise deals."
When demand surges, sales reps can feel stuck between a rock and a hard place — focus on getting leads into the pipeline and neglect their active deals, or work what's in front of them and let their top of funnel dry up. This scenario is particularly challenging for reps selling novel, enterprise-grade technology like Hebbia. The sales process is high-touch. Prospects demand trusted advisors, and reps need to multithread across complex organizations to guide champions from first connection all the way through to implementation.
Sergey knew that hiring alone wouldn't meet demand. Hiring can be unpredictable, and ramp time has increased to almost half a year. Hebbia reps would have to become more efficient in responding to leads, while also finding the capacity to maintain ownership across the sales cycle.
"Plenty of sales tools are about top of funnel; lead generation, prospecting," says Sergey. "But what about after that first interaction?"
Superhuman is a brand new category of sales tool — helping with every touch from lead to closed-won and beyond. Our GTM team is obsessed and constantly raves about it! We respond faster, follow up better, and get more done.
Sergey Mann
Director of Revenue Operations, Hebbia
Superhuman is a brand new category of sales tool — helping with every touch from lead to closed-won and beyond. Our GTM team is obsessed and constantly raves about it! We respond faster, follow up better, and get more done.
Sergey Mann
Director of Revenue Operations, Hebbia
Superhuman is a brand new category of sales tool — helping with every touch from lead to closed-won and beyond. Our GTM team is obsessed and constantly raves about it! We respond faster, follow up better, and get more done.
Sergey Mann
Director of Revenue Operations, Hebbia
Superhuman is a brand new category of sales tool — helping with every touch from lead to closed-won and beyond. Our GTM team is obsessed and constantly raves about it! We respond faster, follow up better, and get more done.
Sergey Mann
Director of Revenue Operations, Hebbia
Superhuman for Sales: flawless cycles, efficient reps
When Sergey started exploring ways to drive efficiency in Hebbia's sales process, Superhuman was already on his radar — some teammates were using it and talking about how much faster they were getting through their email. He was reluctant to bring yet another tool into the sales tech stack, but became convinced Superhuman could be more than just an individual productivity booster. After a successful team trial, Sergey got his whole team on Superhuman — with inboxes full of opportunity, there was too much potential revenue not to.
Superhuman for Sales: flawless cycles, efficient reps
When Sergey started exploring ways to drive efficiency in Hebbia's sales process, Superhuman was already on his radar — some teammates were using it and talking about how much faster they were getting through their email. He was reluctant to bring yet another tool into the sales tech stack, but became convinced Superhuman could be more than just an individual productivity booster. After a successful team trial, Sergey got his whole team on Superhuman — with inboxes full of opportunity, there was too much potential revenue not to.
Superhuman for Sales: flawless cycles, efficient reps
When Sergey started exploring ways to drive efficiency in Hebbia's sales process, Superhuman was already on his radar — some teammates were using it and talking about how much faster they were getting through their email. He was reluctant to bring yet another tool into the sales tech stack, but became convinced Superhuman could be more than just an individual productivity booster. After a successful team trial, Sergey got his whole team on Superhuman — with inboxes full of opportunity, there was too much potential revenue not to.
With Superhuman, our sales team is way more responsive. Emails never get lost. The team is confident that even if something is a lower priority, we're still on it.
Sergey Mann
Director of Revenue Operations, Hebbia
With Superhuman, our sales team is way more responsive. Emails never get lost. The team is confident that even if something is a lower priority, we're still on it.
Sergey Mann
Director of Revenue Operations, Hebbia
With Superhuman, our sales team is way more responsive. Emails never get lost. The team is confident that even if something is a lower priority, we're still on it.
Sergey Mann
Director of Revenue Operations, Hebbia
With Superhuman, our sales team is way more responsive. Emails never get lost. The team is confident that even if something is a lower priority, we're still on it.
Sergey Mann
Director of Revenue Operations, Hebbia
Master every touch from stage one to closed-won
Here are the Hebbia team's most-used Superhuman features, which boost sales capacity for every rep.
Recent Opens
Track engagement across the sales cycle
Recent Opens shows a real-time feed of who is opening your emails. Hebbia reps use this to prioritize outreach and engage when a lead or customer is ready.
Team Snippets
Send consistent, winning messages
With Team Snippets, you can compose effective messages with just a few keystrokes, and easily share templates across your team. Hebbia reps use Snippets to provide fast, accurate product information for inbound inquiries.
Reminders
Never miss a follow-up
Reminders resurface emails when you're ready to action them. Hebbia reps use Reminders to confidently clear their inboxes, knowing they'll be prompted to follow up at the perfect time.
"Often, prospects will say 'let's talk in September' or 'let's chat after my exec meeting on the 15th.' Reminders let you set and forget that follow-up, then clear it from your inbox and task list." — Sergey Mann, Director of Revenue Operations, Hebbia
CRM Integration
Update Salesforce right from your inbox
Superhuman shows CRM data directly in the inbox. Hebbia reps get the context they need to refine their outreach, and can keep Salesforce up-to-date without leaving email.
"Superhuman lets us customize which Salesforce fields appear in the inbox, so the opportunity information we care most about is right there, without disrupting our workflow. And it's so fast to update, especially on mobile." — Sergey Mann, Director of Revenue Operations, Hebbia
Master every touch from stage one to closed-won
Here are the Hebbia team's most-used Superhuman features, which boost sales capacity for every rep.
Recent Opens
Track engagement across the sales cycle
Recent Opens shows a real-time feed of who is opening your emails. Hebbia reps use this to prioritize outreach and engage when a lead or customer is ready.
Team Snippets
Send consistent, winning messages
With Team Snippets, you can compose effective messages with just a few keystrokes, and easily share templates across your team. Hebbia reps use Snippets to provide fast, accurate product information for inbound inquiries.
Reminders
Never miss a follow-up
Reminders resurface emails when you're ready to action them. Hebbia reps use Reminders to confidently clear their inboxes, knowing they'll be prompted to follow up at the perfect time.
"Often, prospects will say 'let's talk in September' or 'let's chat after my exec meeting on the 15th.' Reminders let you set and forget that follow-up, then clear it from your inbox and task list." — Sergey Mann, Director of Revenue Operations, Hebbia
CRM Integration
Update Salesforce right from your inbox
Superhuman shows CRM data directly in the inbox. Hebbia reps get the context they need to refine their outreach, and can keep Salesforce up-to-date without leaving email.
"Superhuman lets us customize which Salesforce fields appear in the inbox, so the opportunity information we care most about is right there, without disrupting our workflow. And it's so fast to update, especially on mobile." — Sergey Mann, Director of Revenue Operations, Hebbia
Master every touch from stage one to closed-won
Here are the Hebbia team's most-used Superhuman features, which boost sales capacity for every rep.
Recent Opens
Track engagement across the sales cycle
Recent Opens shows a real-time feed of who is opening your emails. Hebbia reps use this to prioritize outreach and engage when a lead or customer is ready.
Team Snippets
Send consistent, winning messages
With Team Snippets, you can compose effective messages with just a few keystrokes, and easily share templates across your team. Hebbia reps use Snippets to provide fast, accurate product information for inbound inquiries.
Reminders
Never miss a follow-up
Reminders resurface emails when you're ready to action them. Hebbia reps use Reminders to confidently clear their inboxes, knowing they'll be prompted to follow up at the perfect time.
"Often, prospects will say 'let's talk in September' or 'let's chat after my exec meeting on the 15th.' Reminders let you set and forget that follow-up, then clear it from your inbox and task list." — Sergey Mann, Director of Revenue Operations, Hebbia
CRM Integration
Update Salesforce right from your inbox
Superhuman shows CRM data directly in the inbox. Hebbia reps get the context they need to refine their outreach, and can keep Salesforce up-to-date without leaving email.
"Superhuman lets us customize which Salesforce fields appear in the inbox, so the opportunity information we care most about is right there, without disrupting our workflow. And it's so fast to update, especially on mobile." — Sergey Mann, Director of Revenue Operations, Hebbia
Maximize capacity, maximize revenue
Compared to their pre-Superhuman days, Hebbia reps respond to 4.6X more emails on average. That means far fewer emails going unanswered. Beyond the obvious boost to getting opportunities into the pipeline, Sergey notes that email is the lifeblood of sales relationships. It's the bridge between external and internal; where reps choreograph every stakeholder and task from hello to implementation, where productivity gains translate directly to revenue and happy customers. With Superhuman, Hebbia reps collaborate where deals actually happen — in the inbox.
Maximize capacity, maximize revenue
Compared to their pre-Superhuman days, Hebbia reps respond to 4.6X more emails on average. That means far fewer emails going unanswered. Beyond the obvious boost to getting opportunities into the pipeline, Sergey notes that email is the lifeblood of sales relationships. It's the bridge between external and internal; where reps choreograph every stakeholder and task from hello to implementation, where productivity gains translate directly to revenue and happy customers. With Superhuman, Hebbia reps collaborate where deals actually happen — in the inbox.
Maximize capacity, maximize revenue
Compared to their pre-Superhuman days, Hebbia reps respond to 4.6X more emails on average. That means far fewer emails going unanswered. Beyond the obvious boost to getting opportunities into the pipeline, Sergey notes that email is the lifeblood of sales relationships. It's the bridge between external and internal; where reps choreograph every stakeholder and task from hello to implementation, where productivity gains translate directly to revenue and happy customers. With Superhuman, Hebbia reps collaborate where deals actually happen — in the inbox.
Maximize capacity, maximize revenue
Compared to their pre-Superhuman days, Hebbia reps respond to 4.6X more emails on average. That means far fewer emails going unanswered. Beyond the obvious boost to getting opportunities into the pipeline, Sergey notes that email is the lifeblood of sales relationships. It's the bridge between external and internal; where reps choreograph every stakeholder and task from hello to implementation, where productivity gains translate directly to revenue and happy customers. With Superhuman, Hebbia reps collaborate where deals actually happen — in the inbox.
Teammates often ask in Slack, 'Can you send me that in an email?'. They want the message in Superhuman where they know it won't slip through the cracks.
Sergey Mann
Director of Revenue Operations, Hebbia
Teammates often ask in Slack, 'Can you send me that in an email?'. They want the message in Superhuman where they know it won't slip through the cracks.
Sergey Mann
Director of Revenue Operations, Hebbia
Teammates often ask in Slack, 'Can you send me that in an email?'. They want the message in Superhuman where they know it won't slip through the cracks.
Sergey Mann
Director of Revenue Operations, Hebbia
Teammates often ask in Slack, 'Can you send me that in an email?'. They want the message in Superhuman where they know it won't slip through the cracks.
Sergey Mann
Director of Revenue Operations, Hebbia
With Superhuman, Hebbia reps improved their responsiveness while also increasing their workload. Hebbia reps now handle 10% more deals each month. More impressive still is that reps work a true full cycle — keeping up with inbound while also taking responsibility for post-sale relationships, including renewals and upsells.
For a sales leader, the impact of increasing sales capacity by even one deal per rep is a huge win. Working more deals means more revenue, more pipe coverage, more quota achievement, and a more motivated team.
With Superhuman, Hebbia reps improved their responsiveness while also increasing their workload. Hebbia reps now handle 10% more deals each month. More impressive still is that reps work a true full cycle — keeping up with inbound while also taking responsibility for post-sale relationships, including renewals and upsells.
For a sales leader, the impact of increasing sales capacity by even one deal per rep is a huge win. Working more deals means more revenue, more pipe coverage, more quota achievement, and a more motivated team.
With Superhuman, Hebbia reps improved their responsiveness while also increasing their workload. Hebbia reps now handle 10% more deals each month. More impressive still is that reps work a true full cycle — keeping up with inbound while also taking responsibility for post-sale relationships, including renewals and upsells.
For a sales leader, the impact of increasing sales capacity by even one deal per rep is a huge win. Working more deals means more revenue, more pipe coverage, more quota achievement, and a more motivated team.
With Superhuman, Hebbia reps improved their responsiveness while also increasing their workload. Hebbia reps now handle 10% more deals each month. More impressive still is that reps work a true full cycle — keeping up with inbound while also taking responsibility for post-sale relationships, including renewals and upsells.
For a sales leader, the impact of increasing sales capacity by even one deal per rep is a huge win. Working more deals means more revenue, more pipe coverage, more quota achievement, and a more motivated team.
What's next for Hebbia?
There are hundreds of tools to support every step of the sales process, but 45% of reps say they feel overwhelmed by their tech stack.
"I think RevOps people love to add tools, and sales people love to remove them. In practice, context-switching between interfaces and updating across systems is a huge drag."
What's next for Hebbia?
There are hundreds of tools to support every step of the sales process, but 45% of reps say they feel overwhelmed by their tech stack.
"I think RevOps people love to add tools, and sales people love to remove them. In practice, context-switching between interfaces and updating across systems is a huge drag."
What's next for Hebbia?
There are hundreds of tools to support every step of the sales process, but 45% of reps say they feel overwhelmed by their tech stack.
"I think RevOps people love to add tools, and sales people love to remove them. In practice, context-switching between interfaces and updating across systems is a huge drag."
What's next for Hebbia?
There are hundreds of tools to support every step of the sales process, but 45% of reps say they feel overwhelmed by their tech stack.
"I think RevOps people love to add tools, and sales people love to remove them. In practice, context-switching between interfaces and updating across systems is a huge drag."
Superhuman brings more of the sales process into email, where you're already working. I think about all the moments each day when reps have to move out of email, to talk about an email.
Sergey Mann
Director of Revenue Operations, Hebbia
Superhuman brings more of the sales process into email, where you're already working. I think about all the moments each day when reps have to move out of email, to talk about an email.
Sergey Mann
Director of Revenue Operations, Hebbia
Superhuman brings more of the sales process into email, where you're already working. I think about all the moments each day when reps have to move out of email, to talk about an email.
Sergey Mann
Director of Revenue Operations, Hebbia
Superhuman brings more of the sales process into email, where you're already working. I think about all the moments each day when reps have to move out of email, to talk about an email.
Sergey Mann
Director of Revenue Operations, Hebbia
With Shared Conversations and Team Comments, sales teams can align fast and unblock deals by collaborating with stakeholders directly in email. It's all part of Superhuman 2.0 — revolutionary AI email, reimagined for teams.
With Shared Conversations and Team Comments, sales teams can align fast and unblock deals by collaborating with stakeholders directly in email. It's all part of Superhuman 2.0 — revolutionary AI email, reimagined for teams.
With Shared Conversations and Team Comments, sales teams can align fast and unblock deals by collaborating with stakeholders directly in email. It's all part of Superhuman 2.0 — revolutionary AI email, reimagined for teams.
With Shared Conversations and Team Comments, sales teams can align fast and unblock deals by collaborating with stakeholders directly in email. It's all part of Superhuman 2.0 — revolutionary AI email, reimagined for teams.
Sergey is excited about the collaborative features Superhuman is shipping to keep reps in their inbox.
Sergey is excited about the collaborative features Superhuman is shipping to keep reps in their inbox.
Sergey is excited about the collaborative features Superhuman is shipping to keep reps in their inbox.
Sergey is excited about the collaborative features Superhuman is shipping to keep reps in their inbox.
Superhuman matches how our reps work — things like the ability to seamlessly work offline, and the thoughtfulness of the CRM integration that works so well on mobile. Being able to do everything in one place is a huge boost to our sales team's efficiency and capacity, and our bottom line.
Sergey Mann
Director of Revenue Operations, Hebbia
Superhuman matches how our reps work — things like the ability to seamlessly work offline, and the thoughtfulness of the CRM integration that works so well on mobile. Being able to do everything in one place is a huge boost to our sales team's efficiency and capacity, and our bottom line.
Sergey Mann
Director of Revenue Operations, Hebbia
Superhuman matches how our reps work — things like the ability to seamlessly work offline, and the thoughtfulness of the CRM integration that works so well on mobile. Being able to do everything in one place is a huge boost to our sales team's efficiency and capacity, and our bottom line.
Sergey Mann
Director of Revenue Operations, Hebbia
Superhuman matches how our reps work — things like the ability to seamlessly work offline, and the thoughtfulness of the CRM integration that works so well on mobile. Being able to do everything in one place is a huge boost to our sales team's efficiency and capacity, and our bottom line.
Sergey Mann
Director of Revenue Operations, Hebbia