The Human + Technology Experience Index

Leaders are investing more in technology than ever. And by most measures, it's paying off. Professionals who use more tools report feeling more productive, more accomplished, and more effective at their jobs.

But something else is happening beneath the surface. As tool stacks grow, so does the invisible effort of navigating them. Deciding which tool to use. Hunting for information across systems. Reconnecting context every time work moves from one place to another. That effort adds up, and it falls on your team.

The Human + Technology Experience Index is a benchmark for understanding that experience. The data lets you see how cognitive load, tool fragmentation, and AI adoption are shaping how people work—across industries, across team types, and compared to organizations like yours.

If your team feels stretched despite having the right tools, this is where you start.