Riptide Partners

Riptide Partners develops and manages end-to-end customer and employee experience programs for experience-driven organizations.

We capture feedback across venues, events, and digital touchpoints, integrating operational and financial data to surface role-relevant insights in real time. Our services span survey design, data integration, advanced analytics, and CX/EX advisory, enabling organizations to improve experiences and drive measurable outcomes such as increased NPS, reduced churn, and accelerated revenue growth.

In partnership with Superhuman, we will embed these insights directly into daily workflows, enabling teams to act faster, prioritize effectively, and execute with greater precision. From initial discovery and data integration to workflow configuration, onboarding, and ongoing optimization, we deliver solutions that scale with your organization and drive continuous improvement.

Riptide Partners is a CX, EX, and strategic consultancy dedicated to helping organizations build and scale high-performing experience programs.

Our team has delivered enterprise-level experience initiatives across industries such as Sports & Entertainment, Media, Hospitality, Telecom and Automotive, resulting in improved customer loyalty, operational efficiency, and revenue. 

As a Superhuman partner, we will help organizations operationalize insights, allowing teams to respond quickly, collaborate effectively, and act on customer signals at scale. Our approach stands out for its tailored integrations, automating workflows to align with each client’s goals and processes. Our hands-on, data-driven methodology ensures actionable insights reach the right people instantly, increasing efficiency and delivering measurable results.