Marketplace Terms of Service

To further enhance your experience of our core services offered on www.superhuman.com (collectively “Services”), we may provide you with access to integrations, agents, apps, packs, applications, code, plugins, content, services, extensions, or other offerings (each, an “Offering”) through this website (“Marketplace”) or other means.  

These Marketplace Terms of Service (“Marketplace Terms”) supplement and form a part of Superhuman’s Terms of Service and are incorporated by reference therein, or, if applicable, into such other agreement you may have entered into with Superhuman that references these terms. References to “you”, “your”, and “yours” refer to you, or, if you are an individual entering into these Marketplace Terms on behalf of an entity or other organization (“Entity”), the Entity you represent.  “Superhuman”, “we”, “our”, and “us” refer to Superhuman Platform Inc. (or its successors or assigns).

By purchasing, accessing, or using an Offering, you are agreeing to be bound by these Marketplace Terms. If you do not agree to these Marketplace Terms, you must not purchase, access, or use any Offerings.


1. General Provisions.

a. Types of Offerings. As part of your use of the Services, you may have access to certain Offerings directly through the Services, the Marketplace, or such other methods Superhuman or its partners may make available. You may use the Offerings at your sole discretion; however, use of the Offerings is not required for the Services to function properly. Some Offerings are available to you at no charge (“Free”), while others may require you to pay a fee (“Paid”).

b. Developers. The listing for each Offering will specify the developer or provider of the Offering (“Developer”), along with any applicable fees and the Developer’s End User Terms, if any. Offerings where Superhuman is the Developer are called “Superhuman Offerings.” Offerings where a third party is the Developer are called “Third-Party Offerings.” THIRD-PARTY OFFERINGS ARE NOT A PART OF THE SERVICES. UNLESS OTHERWISE AGREED TO IN WRITING, SUPERHUMAN IS NOT RESPONSIBLE FOR ANY THIRD-PARTY OFFERINGS EXCEPT AS STATED IN SECTION 2(a) BELOW.


2. Purchase Terms; Trials.

a. Pricing. The Developer of the Offering determines the applicable pricing and billing terms. Developers may change the prices for their Offerings at any time, including changing Free Offerings to Paid Offerings. Price changes are subject to the notice, grace period, or other requirements, if any,  in the Developer’s End User Terms for the applicable Offering. All payments for Offerings are non-cancelable and non-refundable to the extent permitted by law. For Paid Third-Party Offerings, you agree to make all required payments directly to Superhuman. You acknowledge and agree that Superhuman is acting solely as the Developer’s agent for the receipt and processing of payments. 

b. Trials. Developers may, at their discretion, offer trials, temporary access, or other limited versions of their Offerings (each, a “Trial Offering”).  We reserve the right to suspend or deactivate any Trial Offerings at any time for any reason.

c. Cancellations. You may cancel your subscription to a Paid Offering at any time, and such cancellation will deactivate the Paid Offering for your account. Unless required by law or stated otherwise in the applicable End User Terms, you will not receive a refund of any prepaid amounts, regardless of when you cancel your subscription.

d. External Fulfillment. In some instances, Third-Party Offerings may require payment or activation via external methods, such as third-party websites, third-party credentials, activation codes, or other methods outside of the Marketplace or the Services (“External Fulfillment”). If you access or purchase an Offering that requires  External Fulfillment, you may be subject to additional or different payment terms than those described in this Section 2. Superhuman is not responsible for any inquiries, requests, or refunds related to Offerings provided to you via External Fulfillment.


3. Use of Offerings.

a. End User Terms. Without limiting the disclaimers, restrictions, or other provisions in these Marketplace Terms, your use of Offerings is subject to the terms of service, end user license agreement, privacy policies, and any other applicable terms and policies specified by the Developer (collectively, “End User Terms”). Superhuman Offerings are governed by our Terms of Service or, if applicable, such other agreement you have entered into with us that governs your use of the Superhuman Service and references these Marketplace Terms. Third-Party Offerings are governed by the End User Terms included by the Developer on the Offering’s listing page or presented to you during the purchase or installation process for the Offering. If a third-party Developer has not supplied their own End User Terms, you expressly agree that the Default Developer EULA terms located at http://superhuman.com/legal/terms/defaulteula will apply to your use of that Developer’s Offerings. Your access and use of any Offering is conditioned on your acceptance of the Developer’s End User Terms for such Offering. 

b. BY ORDERING, INSTALLING, OR ENABLING ANY THIRD-PARTY OFFERING, YOU ARE ENTERING INTO THE END USER TERMS DIRECTLY WITH THE APPLICABLE THIRD-PARTY DEVELOPER. SUPERHUMAN IS NOT A PARTY TO, OR RESPONSIBLE FOR, THE THIRD-PARTY DEVELOPER’S COMPLIANCE WITH THE THIRD-PARTY DEVELOPER’S OWN END USER TERMS. IF YOU DO NOT AGREE TO THE DEVELOPER’S END USER TERMS, YOU MUST NOT USE THAT DEVELOPER’S OFFERING.


4. Data Use.

a. End User Data Acknowledgement. By downloading, installing, or using a Third-Party Offering, you are directing and authorizing us to provide, process, and transmit your End User Data to the Third-Party Offering’s Developer as follows: (i) Content in accordance with any settings you configure within the Offering or the Service and as necessary to facilitate the transaction and enable the Offering and (ii) Account and Usage Data (1) in order to enable interoperability between the Third-Party Offering and the Service and in order to facilitate the transaction and enable the Offering and (2) in an aggregated form for product improvement. 

b. “End User Data” means (i) account information, usage data, and other information you provide directly to us or that is generated by us (“Account and Usage Data”), (ii) content that you or your authorized users upload, enter, or otherwise transmit to us when you use our products, either directly or through an integration; and (iii) outputs generated by the Services based on such content (collectively, ii and iii, “Content”). Content may also encompass all text and images displayed within any application window in which you use an Offering. Processing of End User Data by a Developer is subject to the Developer’s own End User Terms. 

c. YOU ARE SOLELY RESPONSIBLE FOR ANY DECISION YOU MAKE TO ALLOW ANY THIRD-PARTY DEVELOPER OR THIRD-PARTY OFFERING TO ACCESS OR USE YOUR END USER DATA. SUPERHUMAN DOES NOT MONITOR OR AUDIT THIRD-PARTY DEVELOPERS’ COMPLIANCE WITH ANY PRIVACY SAFEGUARDS OR GUARANTEES OUTLINED IN THIRD-PARTY DEVELOPERS’ END USER TERMS.


5. Posting User Reviews & Comments.

a. General. Superhuman may allow you to post reviews (e.g., star ratings or  “likes”) and comments on the Marketplace. You acknowledge and agree that any reviews or comments you post on the Marketplace will display the username and profile associated with your Superhuman account. We reserve the right to remove or edit any review or comment for any reason or no reason at any time. 

b. Rules for Reviews. All of your reviews and comments must comply with Superhuman’s Acceptable Use Policy and the terms below:

i. Your reviews must be made in good faith after a reasonable evaluation of the relevant Offering.
ii. You are allowed to submit only one review per Offering. If you decide to change your rating after additional evaluation, your updated review will be marked as “edited”.
iii. Neither you nor anyone acting on your behalf is permitted to review or comment on any Offering for which you or the company you work for is the Developer, except to provide product support, which is clearly marked as such.
iv. Your reviews must be an evaluation of the Offering itself, rather than an evaluation of the underlying product with which the Offering integrates.
v. You must not post any reviews or comments that are unrelated to the relevant Offering—for example, discussing the Developer’s employees, business, or stock.

c. Your Rights. You own the content of any reviews or comments you post on the Marketplace. However, if you post a review or comment, you grant us a worldwide, nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to reproduce, publicly display, publicly perform, prepare derivative works from, and distribute such reviews and comments in any media. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; and that use of the content you supply does not violate these Marketplace Terms and will not cause injury to any person or entity.

6. Your Commitments.

a. Representations and Warranties. You represent and warrant that you have the authority to (i) enter into and be legally bound by these Marketplace Terms, or if you are entering these terms on behalf of an Entity, that you have the authority to legally bind the Entity to these Marketplace Terms (ii)  purchase, install, and/or download Offerings, and (iii) authorize Developers to access and use your (or if you are an Entity, your end users’) data and information as described in Section 4, each of (i) through (iii) without violating any legal agreements, laws or regulations that apply to you.

b. Compliance with Law. You agree to use the Offerings in compliance with all applicable laws at all times.


7. Intellectual Property.

All rights, title, and interest in and to the Marketplace, including its user interface, catalog, metadata, trademarks, and other content (excluding Third-Party Offerings) (collectively, “Superhuman IP”), are owned by Superhuman or our licensors. You may not use, copy, or distribute any Superhuman IP except as expressly permitted by these Marketplace Terms. Each Offering, whether developed by Superhuman or a third-party Developer, is the intellectual property of its respective Developer. All rights in and to the Offerings are reserved by the Developer.


8. Indemnification.

You agree to indemnify, defend (at Superhuman’s request), and hold harmless Superhuman, its affiliates, and its and their officers, agents and employees from any claims by third parties and any related damages, losses, or costs (including reasonable attorney fees) arising out of your violation of these Marketplace Terms or a Third-Party Developer’s End User Terms, your violation of any rights of a third party, or any content you submit to or publish on the Marketplace. Superhuman may participate in defense at its own expense. You may not settle any such claim without Superhuman’s prior written consent.


9. Disclaimers.

a. THIRD-PARTY OFFERINGS DISCLAIMER. SUPERHUMAN DOES NOT ENDORSE, WARRANT, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY THIRD-PARTY OFFERINGS, INCLUDING, WITHOUT LIMITATION, THAT SUCH OFFERINGS WILL FUNCTION PROPERLY WITH THE SERVICES OR REMAIN AVAILABLE FROM OR BE SUPPORTED BY THE DEVELOPER. THESE DISCLAIMERS APPLY EVEN IF AN OFFERING COMPLIES WITH SUPERHUMAN’S DEVELOPER TERMS OR IF SUPERHUMAN HAS CERTIFIED OR APPROVED THE THIRD-PARTY OFFERING. THE AVAILABILITY OF THIRD-PARTY OFFERINGS IN THE MARKETPLACE DOES NOT CONSTITUTE OR IMPLY AN ENDORSEMENT, AUTHORIZATION, SPONSORSHIP, OR AFFILIATION BY OR WITH SUPERHUMAN. ANY USE OF THIRD-PARTY OFFERINGS IS AT YOUR SOLE DISCRETION AND RISK. SUPERHUMAN SHALL HAVE NO LIABILITY WITH RESPECT TO YOUR USE OF ANY THIRD-PARTY OFFERINGS, AND YOU SHALL LOOK SOLELY TO THE DEVELOPER THEREOF WITH RESPECT TO ANY DAMAGES, CLAIMS, OR SUPPORT THEREFOR. THIRD-PARTY OFFERINGS MAY ALSO CONTAIN, PROCESS, TRANSMIT, PULL, EXTRACT, CONSUME, OR OTHERWISE TAKE ACTIONS THAT INTERACT WITH A THIRD-PARTY’S CONTENT OR A THIRD-PARTY’S SERVICES. SUPERHUMAN IS NOT RESPONSIBLE OR LIABLE FOR THE DISCONTINUATION OR SUSPENSION OF ACCESS TO, OR DISABLEMENT OF ANY THIRD-PARTY SERVICE. IN ADDITION, SUPERHUMAN IS NOT RESPONSIBLE FOR ANY THIRD-PARTY WEBSITES, CONTENT, OR SERVICES TO WHICH ANY OFFERING OR DEVELOPER LINKS.

b. MARKETPLACE DISCLAIMERS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE MARKETPLACE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, AND SUPERHUMAN EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT SUPERHUMAN DOES NOT WARRANT THAT THE MARKETPLACE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

c. Reliance. The disclaimers set forth in these Marketplace Terms apply with respect to all legal theories, whether in contract, tort, or otherwise, and to the extent permitted by law. Such provisions allocate the risks relating to the Marketplace and the Offerings between the parties, and the parties have relied on these limitations in determining whether to use the Marketplace and/or Offerings. SOME JURISDICTIONS MAY PROHIBIT A DISCLAIMER OF WARRANTIES, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.

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Last Modified: October 29, 2025