Superhuman Mail vs. Shortwave

Superhuman Mail is designed for professionals and teams who need a faster, more focused way to manage email and calendar across Gmail and Outlook. It brings AI directly into everyday email actions—from writing and summarizing to scheduling, follow-up reminders, inbox organization, and sending at the right time, helping people move through their inbox twice as fast.

Shortwave is available exclusively for Gmail. It emphasizes assistant-style workflows rather than AI features built into familiar email actions, and offers inbox organization, search, and automation. People or teams that rely on Microsoft 365 or need a single experience across both Gmail and Outlook may find Shortwave less suitable.

For organizations, Superhuman Mail also includes team-focused features such as shared conversations, team knowledge, read statuses, dedicated onboarding, and native CRM integrations with tools like Salesforce, HubSpot, and Pipedrive. These capabilities make Superhuman especially well suited for customer-facing teams that need to move quickly, collaborate from the inbox, and follow up with confidence.

Superhuman Mail works with your existing Gmail or Outlook account—there’s nothing to migrate and no new email address to set up. It’s a dedicated AI-native app that supports iOS and Android, Mac, Chrome, and Windows, making your existing inbox faster and more powerful without disrupting what you already have. You can also connect multiple accounts and manage all your inboxes in one place.

Superhuman Mail uses AI directly inside your inbox to help you write, read, and respond faster. It can draft replies in your style, summarize threads, help schedule meetings, and prepare follow-ups when someone has read your email but hasn’t replied. It also has an inbox assistant that can find and combine information from across your inbox, calendar, and the web.

The goal is to reduce the manual work around email, so your team can spend less time triaging messages and more time moving work forward.

While both Superhuman Mail and Shortwave use AI to help people manage email, Superhuman Mail offers several capabilities that are not available, or are significantly more limited, in Shortwave:

• Support for both Gmail and Outlook accounts

• Native Salesforce, HubSpot, and Pipedrive integrations

• Read Statuses and email open tracking

• Smart Send and advanced follow-up workflows

• Native desktop and mobile experiences optimized for the fastest workflows

In addition, Superhuman Mail combines AI-powered email, calendar scheduling, CRM workflows, and team collaboration in a single workspace. While Shortwave emphasizes an assistant-driven experience, Superhuman Mail offers both an inbox assistant and powerful AI features directly in the inbox and calendar, so teams can work faster inside familiar workflows.

Superhuman Mail starts at $25/month billed annually. Shortwave starts at $24/month billed annually. While pricing is similar, Superhuman Mail delivers blazingly fast email, calendar, AI, and team collaboration in one experience. Shortwave focuses primarily on AI-powered email management for Gmail, with a narrower scope centered on inbox organization, search, and summarization.

Yes. Superhuman is SOC 2 (Type 2) certified and GDPR compliant, with Google Advanced Protection built in. Administrators get full visibility and governance through SSO, SAML, SCIM, and MDM controls. Your data is never used to train external AI models.

Superhuman Mail is built for anyone who spends significant time in their inbox and wants to get more done with less effort.

Founders and executives use it to manage high email volume with more speed and focus. Sales professionals rely on it to follow up consistently and keep deals moving. Enterprise teams choose it for inbox collaboration, centralized account management, and measurable productivity gains across the organization.